Refund policy

Return and Refund Policy

Returns and exchanges may be requested within 30 days of delivery. Items must be unworn, unwashed, and in their original condition, with tags attached.

Sale and final sale items are not eligible for returns or refunds. Eligible Holiday Sale items purchased at 20% off or more, including Black Friday purchases, may be exchanged or returned for store credit only.

Customers are responsible for return shipping costs. You may choose a prepaid return label through our return portal or use your own tracked shipping service. If your order qualified for free shipping, a $15 restocking fee will be deducted from a refund to the original payment method. No restocking fee applies to store credit.

Exchanges for the same item in a different size or color are subject to availability. Hyper Denim covers one exchange reshipment. For a different style, return the eligible item for a refund and place a new order.

Approved refunds are issued to the original payment method within 3–5 business days after we receive and inspect the return.

To start a return or exchange and see the full instructions, visit:
https://hyperdenim.com/pages/returns-exchanges

For a damaged or incorrect item, upload photos through the return portal and wait for our instructions. For help, email info@hyperdenim.com with your order number.