Start a Return / Exchange

Choose a prepaid return label or use your own.

Quick Guide

  • Returns and exchanges are accepted within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition, with tags attached.

  • Sale and final sale items are not eligible for returns or refunds.

  • Holiday Sale items (20%+ off, including Black Friday) are eligible for store credit or exchange only.

  • Customers are responsible for return shipping costs.

  • If your order qualified for free shipping, a $15 restocking fee will be deducted from refunds to the original payment method. No restocking fee applies to store credit.

  • Exchanges for the same item (size or color) are subject to availability.

  • One exchange reshipment is covered by Hyper Denim.

  • Refunds are issued to the original payment method within 3–5 business days after inspection.

Exchanges

  • Exchanges are available for the same item in a different size or color, subject to availability

  • For a different style, please return the item for a refund and place a new order

  • One exchange reshipment is covered by Hyper Denim

How to start a return or exchange

  1. Open the return portal and enter your order details.
  2. Select your items, resolution, and return shipping method.
  3. Follow the instructions provided after approval. Pack your items with tags attached and include your order and return request numbers.

For damaged or incorrect items, upload photos in the portal and wait for our team’s instructions.

Using your own label? Choose a tracked shipping service and send your approved return to:

HYPER DENIM RETURN
2808 Oregon Ct STE L7
Torrance, CA 90503
United States

Keep your shipping receipt and tracking number. For help, contact info@hyperdenim.com.