Dear Customers,

During these trying times, we have an unwavering commitment to the safety of our employees, as well as our customers. In addition to enhanced cleaning and sterilization protocols, we have adjusted the hours and team sizes in our warehouse to ensure we can follow social distancing requirements while keeping up with the high-demand. By scheduling smaller teams to work in rotating shifts, we're able to remain open to process your essential shipments.

Unfortunately, this means that we are not able to guarantee shipment arrival times; your order could be delayed by as much as 48 hours. We urge you to place your orders as early as possible, but it is not guaranteed that your order will ship on the same day it was received – regardless of when the order is placed. We appreciate your understanding as we work to keep the heavy-volume of shipments timely and operations as safe and efficient as possible. Thank you for your ongoing business -- we wish the best health for you and your family. We will get through this together!

All our best,

March 26, 2020 — Nathan Bae